The Currency of Abundance in Family Business Advising Guest post: Marc Rosen and Judy Bodenhamer, Client Experience Institute™ If you’re like most advisors, your client relationships are likely underserved. We live in a world where the power of social networks is seemingly overtaking the perceived value of one-to-one exchanges. Some professionals are looking for a new perspective on… [Read More]
Tools
Templates, models and worksheets for members of the Galliard Family Business Advisor Institute.
5-S System for Listening
Lisë Stewart, founder of the Galliard Family Business Advisor Institute, explains her technique for really listening to clients in her work with family-owned businesses. Step 1: Stop That means slowing down. I take a deep breath and I stop thinking about what I wanted to say. Step 2: Search This means that I’m trying to… [Read More]
Parents Picking Favorites in the Family Business?
“I love you… but I love him more!” What to do when parents have clear favorites. Twenty years ago, George and Eva started a very successful manufacturing company, and now their oldest son, Carl, is preparing to take over from his father. Carl is hardworking, sincere, intelligent and strategic. He is also analytical, focused and serious… [Read More]
Quiz: What Kind of Advisor Are You?
As advisors, we wear many hats – and this is a good thing! The most successful advisors have the ability to flex their skills to meet the clients needs. However, there are times when we can become enmeshed in our preferences, unaware that our styles may be impeding both our own progress and the success… [Read More]
Exit Strategy Planning Worksheet
Effective exit strategy planning will involve discussions regarding a number of different aspects of your client’s life – both professional and personal. A good plan will take into consideration not only the type of lifestyle they want to maintain well into a new phase of life, but also the lifestyle they wish to enjoy during their… [Read More]
Successor Development Worksheet
Developing and/or identifying the appropriate successor for an organization can be both challenging and exciting. Some companies will carefully groom an existing team member for this role and others will choose to hire their senior expertise from outside of the organization – depending upon the future needs of the organization and the skills available within…. [Read More]
Transitioning Roles Worksheet
Worksheet to Help Your Clients Clarify Roles and Responsibilities The purpose of this worksheet is to provide a platform for discussion. During the development of an effective succession plan, it is important to plan the transition of roles and responsibilities of key management team members. In most cases, we can describe our current role and… [Read More]
4 Effective Problem-Solving Tools
Including the 6 Thinking Hats The following four steps outline an effective way to approach problem solving. Each step includes points to consider. Depending upon the problem to be addressed, choose the approach you will use. 1. Define and Agree on the Problem/Challenge The following questions help to focus the group on the problem or challenge:… [Read More]
Preparing a Plain Language Operating Agreement in the Family Business
Note – this worksheet does not constitute legal advice or direction – it is to be used in preparation for a discussion about your operating agreement with a legal advisor. An LLC (limited liability company) operating agreement allows you to structure your financial and working relationships with your co-owners in a way that suits your business… [Read More]
Galliard Family Business Assessment Tool
Assessing the Situation! At the Galliard Family Business Advisor Institute, we stress the importance of taking the time to really assess the situation before taking action. It is important to learn to see the world from our client’s perspective and learn about both the needs and the dynamics that will influence the future direction. To… [Read More]