Denial, Resistance, Experimentation, Commitment
Change is both inevitable and constant in family businesses. We know that reactions to change differ according to impact, severity, sense of personal control and involvement, cultural expectations, and environmental conditions. However, there are typically four observable behaviors: Denial, Resistance, Experimentation, and Commitment.
A family business advisor who is aware of the typical reactions or “stages” of change will be better equipped to anticipate these reactions and assist the organization to work through the process more effectively.
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