Managing poor performance is a challenge. It’s often not pleasant…but if you can save a poor performer by learning to address clearly and thoughtfully performance issues when they arise, you’ll strengthen your business.
Read on for insights, ideas and strategies to improve your practice. Brought to you by members of the Galliard Family Business Advisor Institute.
Ted leaned across the table and with a pleasant and eager smile, explained to his would-be client that he had a lot of experience and that he was passionate about this work. He talked about all the things that can go wrong in a family business and assured the client that he was there to… [Read More]
7 Steps for Re-Thinking the Third Phase The drum is beating…a persistent sound that is getting louder and more urgent by the day. Now, more than ever, hundreds of thousands of Americans are facing an unknowable, unpredictable and frightening future. Most of us, as professional advisors, are aware of the economic issues surrounding this significant… [Read More]
After living almost 18 years in New Zealand, I left with many fond memories and a trove of rich experiences. One of the customs that has left a lasting imprint is the concept of Boxing Day – the day after Christmas when many of the kind citizens of the country “box” up some of the… [Read More]
A Challenging Means to a Victorious End. I was sitting alone, in a quiet hotel restaurant, iPad in one hand, fork in the other. A woman at the bar got up, holding a gin that was unlikely to have been her first or even her second, and sidled over to my table. “Whoa, I always feel so sorry… [Read More]
Honoring the Contributions of Next-Generation Leaders The call came from out of the blue. The young man’s voice, on the other end of the phone, was tentative and quiet. “Can you help me?” he said. His story is one I hear repeated over and over. Ali is the third-generation, the oldest boy in a traditional,… [Read More]
8 Tips for Finding a Good Fit Tom shook his head and looked down in complete defeat. “The guy was great in the interview. He knew his stuff and he has a perfect background for this kind of work. I never figured he’d be such a jerk.” How many times have we heard about bad… [Read More]
Why Positive Thinking Isn’t Enough Have you ever worked with a family business owner who said all the right things, had a clear goal, but never took action to make the key changes that he or she identified as important? Generally, we preach the benefits of taking a very positive approach—helping owners to visualize the… [Read More]
If you’re like most people, you probably don’t think of yourself as a philanthropist—and your business-owning clients probably don’t either. The general tendency is to think of philanthropists as the super-wealthy who give away millions, even billions, of dollars—Bill and Melinda Gates, Warren Buffet, Mark Zuckerberg. It’s easy to think of these folks first, and… [Read More]
Pssst… “I think you may be sliding…” How to prepare for and have THAT tough conversation Larry and I glanced at each other, both with puzzled looks of concern. Our client, Mike, was rambling. He had just repeated the same story for the second time and he was very obviously struggling to keep up with the… [Read More]